Shipping and Delivery Policy
Last Updated: 01-12-2024

At Flikmart.in, we strive to deliver your orders in a timely and efficient manner. Our shipping and delivery policy outlines the terms and conditions for the shipment of products purchased on our website.

1. Shipping Locations

We currently ship to locations within [India/International (specify)]. If your location is not listed during checkout, please contact our customer support team for assistance.

2. Shipping Charges

• Free Shipping: Orders above Rs 500 are eligible for free shipping within India.
• Standard Shipping Charges: Orders below ₹ 500 will incur a nominal shipping fee of ₹150.
• International shipping charges will vary based on the destination and the weight of the package.

3. Delivery Time

• Standard Delivery: Orders are typically delivered within 7 business days for metro cities and 10 business days for non-metro areas.
• Express Delivery: Available for select products and locations at an additional cost. Delivery within [1-2] business days.

Please note: Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, natural calamities, or logistical delays.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order on the courier partner’s website or through the “Track Your Order” section on Flikmart.in.

5. Order Processing Time

Orders are processed within [1-2] business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

6. Delivery Partners

We partner with trusted logistics companies to ensure safe and timely delivery of your orders. Some of our delivery partners include [List examples, e.g., Blue Dart, DTDC, Delhivery].

7. Address Accuracy

Please ensure that the shipping address and contact details provided at checkout are accurate. Flikmart.in will not be responsible for delays or failed deliveries due to incorrect or incomplete address details.

8. Unsuccessful Delivery

If a delivery attempt fails due to:

• Incorrect address
• Unavailability of recipient
• Failure to collect the package within the stipulated time from the courier partner
  The order may be returned to us. Reshipping charges may apply.

9. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer support team within [48 hours] of delivery with your order details. We will investigate the issue and provide a resolution, which may include replacement or refund.

10. Restricted Products

Certain products may be subject to shipping restrictions due to regulations (e.g., hazardous materials or prohibited items). You will be informed at checkout if any items in your cart are restricted.

11. International Shipping

For international orders, the recipient is responsible for any customs duties, taxes, or fees applicable in their country. Flikmart.in is not liable for delays caused by customs clearance.

12. Contact Us

If you have any questions about our Shipping and Delivery Policy or require assistance, please reach out to us:

• Email: support@flikmart.in
• Phone: 1800-571-1599
• Support Hours: [9:00 AM to 6:00 PM, Monday to Saturday]

This policy ensures transparency and builds trust with your customers. Let me know if you’d like to make any adjustments!